Vinted Members Share Anger Regarding Size Changes
Shoppers are voicing their frustration due to a modification that led to products showing incorrect sizing.
This online marketplace has revised its sizing categories for women's and children's garments but did not contact every member regarding the update.
Digital Channels Response
Many shoppers and sellers are expressing on platforms stating that platform listings now display an altered size classification versus the original listing due to the recalibration.
Vinted explained the new system was more in line with other platforms.
The platform has recommended to check their listings and manually change the size if necessary, resulting in member annoyance.
Measurement Approach Changes
Previously, the sizes had both one number and one letter, like S/8 or M/10.
The new system has an alphabetical indicator and numerical range for example S/UK 8-10.
With some products, the sizing has been recategorised - like an L measurement was formerly size 12 but now shows as UK 16-18.
User Stories
One content creator, who creates plus-size fashion videos, said the change "makes both selling and buying harder".
"Not many brands say XL is a 20-22," which is what Vinted now does.
Another user, based in Glasgow, explained products she uploaded featuring size 14 markings were displaying on the service as measurements 20-22.
"Should someone sized 20-22 purchase these they're going to be very disappointed," she explained.
Manual Updates
A different user, based in Derby, said she had been left angered due to the update requiring manual adjustment the sizing for "all her products".
"For me this is particularly frustrating, since I have chronic health issues and selling on Vinted has been paramount after experiencing income reduction," she stated.
Marketplace Information
The service features exceeding 100 million members, including 18 million in the UK.
It has become a favored option compared to resale services such as eBay and Depop.
This represents another occasion where an unanticipated change on the platform has faced criticism: earlier, Vinted reversed a change to its shipping options after backlash from users.
